Patient Care Coordinator

Kids Connection is currently seeking a highly motivated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional customer service and coordinating patient care to ensure a positive experience for our patients.

Responsibilities:

• Manage patient appointments and schedule follow-up visits
• Greet and check-in patients in a warm professional manner
• Answer phone calls and address patient inquiries
• Verify insurance coverage and assist with billing
• Collect patient payments and handle financial transaction
• Maintain patient records and update patient information as needed
• Assist with treatment coordination and patient referrals
• Collaborate with dental team to ensure optimal patient care

Location:

524 E Baseline Rd., Phoenix, AZ 85041

Hours:

Full-time 32+ per week

Monday through Friday

2 Saturdays per month

Qualifications:

• Being the best part of our patients' day
• Answering phones with a smile. You are the voice of the practice and an extension of the atmosphere of our office.
• Checking patients in and scheduling their next appointment
• Payment collections
• Insurance Verification
• Accurately entering patient information in to our practice management system
• Duties will be increased with more experience

• Must work weekly and able to cover on calls as needed.
• Must be reliable, consistent, self- motivated, and able to multitask in a fast-paced environment. Paying attention to detail is a must.

Requirements

• Prior experience as a Patient Care Coordinator or similar role

• Excellent customer service skills
• Strong organizational and multitasking abilities
• Proficient in using medical software
• Knowledge of insurance billing and claims processes
• Ability to work well in a fast-paced environment
• Strong attention to detail
• Excellent communication and interpersonal skills
• Bilingual preferred

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance