NEW CASE INTAKE SPECIALIST

Job Description

Team D & M, The Illinois Hammer,  is looking for a high energy player for a INTAKE SPECIALIST POSITION. If you like to work in a fast paced, team oriented office, focused on collaboration, service, communication and opportunity this is the place for you.   We are looking for someone with experience screening cases for a Personal Injury/Workers Compensation law firm or experience in a phone sales position.  

Skills:                    

  •   Proficient in Microsoft Office applications
  •   Evaluating potential cases by obtaining relevant data to quickly determine value of case
  •   Using persuasive communication to inform potential clients and assist them in retaining our law firrm to represent them. 
  •   Fluent Spanish speaker. 

Education:           

  •  High School graduate or higher

Experience:        

  •  1 year minimum phone sales experience

OR

  • 1 year minimum WC/PI law firm intake experience. 


Responsibilities:  

  • Screening/evaluating incoming calls for potential Workers Compensation/ Personal Injury cases.
  • Use Sales Force software to input case information and digitally send retainer documents.
  • Follow-up on unsigned cases. 
  • Work with attorneys and support staff to evaluate potential cases and provide an exceptional level of customer service.

 

Benefits:  Team D&M offers competitive pay, 401k, profit sharing and health insurance premium supplements.  Our office is a warm welcoming place where teamwork, and professional growth are encouraged and rewarded.  We know that there is more to being a team than working together so we dedicate time and resources to supporting local charitable causes, firm outings and friendly competition events.