Inventory Return Specialist, Warehouse

  • Job Reference: 00000595-1
  • Date Posted: 8 June 2021
  • Company: ASH NYC
  • Website:
  • Location: New York City, New York
  • Salary: $17.00 to $18.00 Per Hour
  • Sector: Warehousing/Logistics
  • Job Type: Permanent

Job Description

Reports to

Senior Warehouse Manager


Staging Design Project Managers, Junior Project Managers, Senior Installation Manager


The purpose of the Inventory Return Specialist is to serve as the warehouse's representative on all move outs ensuring all items are properly tagged and packaged to return safely to the warehouse. They are responsible for closely monitoring the company's web-based inventory and ensuring that items are returned back from projects in an orderly and efficient manner. They are also responsible for daily problem-solving activities in relation to inventory items.

Position Requirements

  • Serve as the main point of contact for the company's warehouse team for all inventory items that are being returned to the warehouse once a staging rental is completed
  • Send regular updates to respective project managers regarding the status of their returned items
  • Answer any questions the staging design team or installation team has as they relate to items on or returned projects
  • Coordinate with the Senior Warehouse Manager the communication with the design team as it relates to missing or damaged items from projects
  • Create and manage new inventory records, specifically items that return from a project and do not already have an ID
  • Fix any Portal inventory or project records as needed / seen during ordinary work operations
  • Partner with the Senior Warehouse Manager in the creation of IDs for any new artwork created in the warehouse
  • Assist in pulling items in preparation for shipment
  • Ensure that all items either outgoing or incoming are properly labeled ensure that items are pulled, packaged, inspected, and loaded to await outgoing shipments, and that the Portal reflects current positions
  • Ensure that all items are unpacked, inspected, checked in properly, and updated in portal upon return from project or initial delivery
  • Assist the Senior Warehouse Manager as directed
  • Communicate with the Senior Warehouse Manager when a Portal issue or idea for a change arises
  • Update the portal with all status changes, notes, etc. as needed to ensure consistency and brand standards at the direction of the Senior Warehouse Manager
  • Assist in other division project-specific and portal work as needed, most notably Product, Design, Residential, and in some cases, Hotels

Skills and Experience

  • 3+ years of relevant experience in a warehouse environment
  • Experience with furniture and homeware industries preferred
  • Direct vendor relationship experience preferred
  • Proven track record of consistency, detail-orientation, and follow-through
  • Proficient in the ASH Portal, and Microsoft Excel
  • High School Degree, or equivalent, required


  • Punctual - you respect others' time and work to always complete tasks in the required timelines set
  • Naturally organized - without any third-party direction, you seek the pinnacle of organization and consistency within all components of your professional life
  • Perfectionist - you are naturally inclined to root out any imperfections whenever they present themselves
  • Down-to-earth - while you like being recognized and rewarded as all people do, you are comfortable being the person supporting the leaders of the brand, and deferring to client requests as they come in
  • Energetic - you thrive in fast-paced environments and are ready for significant workload changes at moments' notice
  • System-oriented - you thrive in environments where there is a clear, consistent system in place to complete work, and enjoy building and molding such systems over time
  • Strong - you have physical strength required for moving and lifting heavy items on a regular basis

ASH NYC is committed to a policy of Equal Employment Opportunity and will not discriminate on any legally recognized basis, including, but not limited to, race, age, color, religion, sex, marital status, sexual orientation, national origin, citizen, ancestry, physical or mental disability, veteran status or any other basis recognized by federal, state or local law.

Employment at ASH NYC is contingent upon a satisfactory background check.

Job Type: Full-time