Credit and Collections Specialist - Portland

Job Description - Credit and Collections Specialist

We are seeking a Credit and Collections Specialist to join our Tire Factory/Point S Tire team in Portland, OR!  This is a full-time non-exempt position.  This is a hybrid position primarily working remotely and periodically in the office.  Pay Range: $22.00 to $24.00 per hour,  based upon experience.

Summary The Credit and Collections Specialist is responsible for the customer account creation, review, reporting, collection and analysis of credit information and financial data in accordance with company credit policies and applicable laws to extend trade lines on credit. This role ensures that payments are collected in a timely manner and works with the Credit Manager and Finance team to review and address troubled accounts.

Essential Duties & Responsibilities

• Performs new customer application review, collects, and analyzes credit information and financial data in accordance with      credit policies and applicable laws to extend trade lines on credit to customers and establishes new customer accounts            within the company business systems.
• Contact customers regarding delinquent payments and prepare reports reflecting the status of credit and collections                 activity.
• Reviews collection results with Credit management and completes specific objectives as assigned.
• Meets with customers and sales associates and provides customer service activities as required to enhance customer                 relations.
• Periodic reconciliation of customer accounts as needed.
• Performs regular reviews of customer credit limits.
• Other duties as assigned.

Competencies

• Possesses strong analytical and problem-solving skills.
• Possesses both a strong financial acumen and understanding of business processes to work in a collaborative cross                    functional environment.
• Working knowledge of Outlook, PowerPoint, and Excel.
• Preferred to have a strong working knowledge of Microsoft Dynamics AX.
• Ability to multitask in a fast-paced environment and prioritize accordingly with changes in scope, scale or deadlines.
• Must be hands on, self-directed, independent, and resourceful.
• A decisive results-oriented individual who is driven and motivated with a high-level of personal accountability.
• A pro-active relationship builder who can develop, maintain and leverage company relationships with cross functional               colleagues.
• Must be accurate and detail oriented.

Qualifications/Education

• 3-5 years of collections experience required; Business to Business collections experience preferred.
• Strong knowledge of federal and state collection laws and regulations.
• Ability to thrive, prioritize work efforts and motivate self and others in a growing and changing environment.
• Excellent communication skills - interpersonal, presentation and written.
• Strong PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.).

Note: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

Benefits:

• 401(k) with employer match
• Medical Insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life and disability insurance
• Paid time off
• Referral program
• Employee discount program